Nonprofit Management Resources

Free Online Learning: Improving Conversations with Youth

Pathways Research and Training Center offers several videos and interactive learning modules designed to improve conversations between practitioners and young people. Tools describe effective interviewing techniques; what to say and what not to say; different conversational styles; and how and why to use open-ended questions in youth-driven conversations.

Access online learning tools here:


Going National: How to Grow a Small Non-Profit

A recent article from Stanford Social Innovation Review details how one small non-profit quadrupled in size and operating budget in just seven years. Portland, Oregon-based Friends of the Children, which provides mentors to at-risk youth, had just five locations in 2012, but grew to 20 by 2019. The article describes their service model—pairing a salaried mentor with a school-age child through high school graduation, no matter what—and lessons learned including how they were able to fundraise $25 million for their national expansion. Other takeaways include the importance of investing in quality performance management and evaluation, strong community support, and diversified funding.

Read the article here:


"Outcomes Contracting Toolkit for Runaway and Homeless Youth Programs" is Now Available

Funding from Family and Youth Services Bureau (FYSB) provides critical emergency shelter, basic needs, transitional living, skills training, and other supports. While this funding provides a critical set of resources, youth and young adults experiencing homelessness face a range of multifaceted needs and compounding barriers to self-sufficiency. RHY programs are forced to navigate multiple disjointed social service systems, creating additional burden or limiting the range of allowable services.

Outcomes contracting is an effective way to break down silos and align public sector resources to programs that make a significant difference in communities. Outcomes contracting allows communities to focus on the more impactful changes that result from a program (outcomes), rather than its resources and activities (inputs and outputs). As a result of this focus, outcomes contracting creates the structure to bring together a diverse set of stakeholders around clear goals and increases accountability through funding mechanisms that incentivize providers to meet or exceed outcomes goals that will measurably improve the lives of people in need.

This Outcomes Contracting Toolkit provides information, resources, and exercises on how RHY programs can work with government agencies and other stakeholders to develop the elements of an outcomes contract appropriate for supporting RHY programs in your community. This toolkit builds off existing tools, frameworks, and resources developed to support RHY programs; outlines the essential elements of an outcomes contract and demonstrates how each element ties to a finalized outcomes contract; uses exercises to guide RHY programs through key questions necessary to arrive at a project hypothesis that can be a launching pad for an outcomes contract; and calls out crucial considerations to inform participation in future applications for funds available through the Social Impact Partnerships to Pay for Results Act (SIPPRA) in conjunction with a state or local government.

Access the toolkit here:


Training Youth Support Workers

Based on a national survey of 254 transition service providers conducted by Youth MOVE National, researchers at Pathways RTC analyzed the training needs of youth workers who provide mental health support services to youth. Differences were found between the needs of peer support workers and non-peer support staff—for example, peer workers asked for more in-person and on-the-job training, while other staff asked for more training on youth culture and technology. Both groups identified trauma-informed care as a high priority for training; the expense of training and a heavy work load were the two most commonly cited barriers to participation.

Access the study here:


Staff Development Resources from HRSA’s Maternal and Child Health Bureau’s Alcohol and Substance-Exposed Pregnancy Prevention (AStEPP) initiative

The Healthy Start Technical Assistance Center designed AStEPP materials to help community health workers in Healthy Start and home visitors learn more about prevention and early identification of fetal exposure to alcohol or other drugs. These materials can be used by staff in other women-focused social or health service organizations too.

Materials include:


Tip Sheet on Social Media Advertising for Nonprofits

SAMHSA has developed a tip sheet describing the basics of social media advertising, when to use it, and how to evaluate its effectiveness. Primarily focused on Facebook, Twitter and Instagram, the tip sheet also includes links to additional resources. For example: Pew Research Center’s Social Media Guide and a Sprout Social resource that includes other key platforms like LinkedIn and Snapchat.

Download the tip sheet here:


Social Enterprises Turn Trash into Treasure

A recent report from the Robert Wood Johnson Foundation describes how nonprofit service providers in the Cascade Alliance are using waste-based social enterprises to generate revenue and to provide employment and skill-building opportunities for clients. Projects that recycle mattresses, refurbish or recycle cast-off electronics and construction materials, and those that re-sell books and clothing boast environmental, economic and social benefits for their communities.

Access the full report here:


Emergency Preparedness Resources

These resources can provide more information and training to organizations/individuals around emergencies and preparedness. Included are links to resources and groups that provide assistance pre and post disaster. The list is broken down Federally, Regionally and locally. Contact Municipal departments (Fire/Police) for similar information locally.




Local Organizations

Access the print version of this resource here:


Ready for Anything: A Disaster Planning Manual for RHY Programs

This manual teaches the “Ps and Rs” (prevention and preparedness, response, and recovery) of disaster planning. It includes worksheets and checklists to guide you step by step through the process of creating an emergency-preparedness plan for your youth-serving agency.

Download the "Ready for Anything" manual here:


Understanding Why Young People Engage and Disengage in Services

As part of Chapin Hall’s Voices of Youth Count study, researchers explored the attitudes that 215 young people held toward engaging in formal and informal homelessness services. Through a series of vignettes, a recent article in Cityscape describes how young people’s identity, experiences, and desire to act on their own behalf are related to patterns of support-seeking. The study emphasizes that all young people are capable of different levels of engagement depending on the circumstances, and that providers should consider it a fluid, multidimensional concept.

Read the article here:



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